Objectives
• Draft a role card for each position outlining specific efficiency metrics (e.g., scrub tech instrument count time). • Practice “closed‑loop” communication to confirm tasks under pressure. • Use simple scoreboards (safety events, on‑time starts) to create transparent accountability-not comparison. • Explore constructive conflict tools that surface problems early.
Module 5 Curriculum
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MODULE 5
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MODULE 5 VIDEO - Staffing & Culture of Shared Expectations
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QUIZ - Module 5
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DOWNLOADABLES - Role Expectation Cards
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DOWNLOADABLES - Huddle Script for Morning Safety‑On‑Time Check
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DOWNLOADABLES - Conflict‑Resolution Ladder
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Discussion Prompts
1. How are efficiency metrics currently shared with your staff? Too rarely, too publicly, or just right? 2. Describe a recent conflict (sterile field dispute, scheduling clash) resolved well; what made it successful? 3. If every new hire read one-page “Safety/On‑Time” pledge at orientation, what impact could it have?